Services & Support

Professional Services

SAP NS2 Professional Services offers:

  • Simplified digital transformation to achieve exceptional outcomes
  • Knowledgeable ecosystem of customers, experts, and digital provider partners united in helping your business transform and run at its best.

With SAP NS2 Professional Services by your side, you can evolve your business with insights by bringing together people, processes, and products that make your strategies come to life. Whether you decide to move to the cloud or make SAP S/4HANA your digital core, you’ll have the first-class digital and cloud services and support you need to succeed.

Explore Our Offerings

Advisory Services

Get the guidance you need to take the best path toward digital transformation, cloud adoption, and sustainable innovation. Discover, create, and achieve new possibilities for your company. By taking advantage of advisory services from SAP NS2, you can turn your digital business vision into executable strategies and exceptional business outcomes.

Success and Support

Move on-premise solutions to the cloud with guided support – helping your business adapt and ensure high-performing solutions. Rely on proactive and preventive support and success plans to drive digital enablement, adoption, and business continuity across all deployment scenarios for SAP NS2 solutions.

Implementation Services

Accelerate the implementation, migration, and adoption of SAP NS2 solutions with a combination of unique expertise and best practices. Implement your SAP NS2 solution investment quickly by using a range of implementation services with unique expertise and a combination of best practices.

Premium Engagements

Support your implementation with packaged services and support to co-innovate with SAP and create ground-breaking business models. Enter a partnership with SAP NS2 to secure your business’ long-term success with the highest level of collaboration and expertise.

Secure Personnel

Clients count on SAP NS2 because our business model is focused on customer success. We offer depth and breadth of services, professional and industry experience, and experienced program management focused on your mission goals. Plus, SAP NS2 provides direct access to the SAP ecosystem. All of these key differentiators result in the benefit of lower total cost of ownership (TCO) and lower risk for our customers. Key benefits include: 

  • Extensive product knowledge and experience in SAP implementation and configuration.
  • Reach-back to SAP product developers & functional experts worldwide. This means quicker response times and fewer roadblocks during implementations. 
  • U.S-based resources with core expertise and experience in SAP implementation best practices and issues resolution. We serve as your partner, dedicated to minimizing customer risks and ensuring success. 
  • SAP NS2 dedicated focus on supporting the U.S. government. We leverage SAP’s global reach and knowledge base that supports approximately 250,000 customers and 25 industries in over 188 countries. 

Innovative Business Solutions

For NS2 customers, IBSO is a critical accelerator that uses agile, end-to-end innovation to extend commercial SAP software in unique ways that support the most challenging mission needs. Unlike system integrators and other competitors, NS2 removes deployment and operational risk by delivering long term cleared, US-based maintenance and support provided directly by SAP. 

Contact: innovationservices@sapns2.com

Our innovative solutions are long-term, cloud-based or on-premise; protected through secure SAP support and maintenance that is 100% U.S. based. 

  • 404,000+ customers 
  • 91% of Forbes 2000 
  • 77% of world’s transaction revenue

Cloud Professional Services

Realize the full potential of the cloud – with cloud services and consulting from SAP

Simplify and accelerate your journey to the cloud with expert guidance from SAP. Our cloud services support the entire adoption lifecycle – from cloud design and strategy to deployment and operations. Leverage flexible, value-driven consulting engagements to develop a solution road map, execute your migration, securely manage your hybrid or cloud infrastructure, and move to cloud-managed services like PaaS and IaaS.

  • Services supporting the entire lifecycle
  • Flexible, fast and secure engagement
  • Value-driven engagements driving ROI and time-to-value
  • Consistent, compliant and accessible global delivery

Cloud advisory and strategy services

The cloud advisory and strategy service evaluates your business priorities and establishes a solution road map that outlines how to use the right technologies – in the right way – to get you to the cloud with the best return on investment.

  • Identify key business areas that will benefit most from a cloud-based solution
  • Assess your cloud readiness and get guidance on cloud computing architecture and principles
  • Develop a concrete plan that maps out priorities, transitional steps, and milestones

Cloud design and assessment services

Our cloud design and assessment services will help you develop a strategy to accelerate your company’s transition to a virtualized environment – and set a course for moving into the cloud.

Cloud computing catalyst service

Get the holistic support you need to make your cloud vision a reality. We’ll help you streamline your IT architecture, reduce the total cost of operations, and shift your focus from operations to innovation and value creation.

Cloud implementation and migration services

Our cloud migration experts provide end-to-end consulting services and support for moving your on-premise SAP applications and software landscape to a virtualized, cloud infrastructure – with minimal impact on system performance.

Cloud integration services

Ensure that your on-premise legacy applications and processes remain fully integrated with those you move to the cloud. Our cloud integration experts will make sure your global IT landscape continues to run in an efficient, secure, and scalable way.

Secure Support

When lives and critical assets are on the line, you need to know that you have a support team you can trust. As an independent, U.S.-based secure support provider, we’ve been delivering trusted support to government and critical infrastructure organizations for more than 15 years. With our SAP National Security Services, Inc. (SAP NS2®) support personnel, we offer comprehensive support and compliant infrastructure whether you use on-premise SAP®, or SAP Cloud portfolio solutions.

Proven Support Program

When partnering with SAP NS2, customers receive all the benefits of SAP’s industry-leading support programs, including the SAP Enterprise Support Academy, SAP Solution Manager, SAP OneSupport Launch Pad, plus SAP NS2-exclusive security enhancements. SAP NS2’s key differentiator is these programs use secure infrastructure and processes, delivered by U.S. persons, on U.S. soil. We support multiple security access levels for both information and facilities. SAP NS2 also offers security-enhanced versions of SAP’s flagship premium engagement programs such as SAP MaxAttention™ and the new SAP S/4 SAP HANA Value Assurance service packages which is all you need to quick-start your digital transformation.

U.S. support personnel

  • Specialized handling of sensitive data
  • Restricted and air-gapped areas
  • Secure remote access to customer’s SAP environments
  • 24/7/365 global support from SAP available when needed