SAP NS2
Product Support
Access mission-critical support for deployment and business continuity.
SAP NS2 Secure Support starts with an expert, U.S.-based team
With nearly two decades of experience in delivering SAP solutions and providing systems administration support for government agencies and customers in highly-regulated industries, our Secure Support team is ready to serve — 24/7/365.
With SAP NS2 Secure Support, you can:
- Be sure that all support personnel are based in the U.S., have passed an extensive background check, and are fully credentialed and certified to meet your security needs.
- Work with a Secure Support advisor as a single point of contact for continuity across your entire SAP environment.
- Receive guidance and realize value through continuous innovation, value maps, best practice content, remote quality checks, and embedded services.
- Protect business continuity with proactive and preventative mission-critical support, backed by SLAs.
- Transform your landscape and monitor system health with application lifecycle management solutions for implementation and operations.
Extract more value from your SAP integrated solutions
With SAP NS2 support personnel, you can make the most of your cloud solutions.
Your Secure Support advisor is ready to help you work more efficiently, reduce operational costs, and increase productivity by:
- Quickly resolving system issues and incidents.
- Offering proactive guidance to prevent disruptions.
- Providing tips and resources to help you maximize the benefits of your SAP integrated solutions.
Our primary mission: Protect your data
Data is the core of your operations. Whether it’s your information, your customer’s data, or your supplier’s data — SAP NS2 can protect it all.
Our 100 percent U.S.-based team delivers in-depth knowledge of compliance requirements across government and highly regulated industries.
We excel at helping our customers mitigate threat exposure. SAP NS2 safeguards our customers with:
- Isolated and air-gapped infrastructure to protect confidential and classified information.
- Secure connections and networks customized to meet your most stringent security needs.
- Specialized handling of sensitive data and support teams that limit exposure to threats.
- Restricted and secure areas for viewing customer information.
- Technology control plans from a secure and cleared U.S.-based NS2 facility, customized for remote access.
- Multiple levels of role-based access controls for information and data facilities, with security-enhanced versions of SAP software.
- Ongoing certifications, software, compliance, and technology updates for optimal deployment.